|Pricing and Billing|
|How can I pay for my order?|
|Credit Cards and Prepayment: Visa, MasterCard, Discover, and American Express credit cards are accepted with no added surcharge. We also accept PayPal for your added convience. If you prefer to pay by cashiers check or money order, please call a member of our sales team who will take your order and direct your payment. All cashiers checks and money orders must include a contact person, return address and phone number in order to be processed.
C.O.D.: We also accept money orders and cashier-checks for COD orders in USA only. We require a photocopy of your payment faxed to us in advance. The fax should be sent to the attention of your sales representative and have your name, address and daytime telephone number on your faxed order. We are taking these extra precautions to minimize are COD losses and therefore maintain our low competitive prices for our clients. The amount of the cashier's check must be exactly the total cost of the order, including shipping, COD fee and sales tax, if applicable. All cashiers' checks are subject to bank verification prior to shipping.
Purchase orders: are accepted from credit-approved organizations such as corporate, educational and government institutions. Contact one of our account managers for qualification and application details. Banking, trade- references, federal-tax-ID and Dunn-Bradstreet numbers may be required. Resellers are also required to submit state resale number when applicable
|Do I have to pay sales tax?|
|We do not charge sales tax unless the order is being shipped within the state of Florida.|
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.|
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 7-10 business days from the time we receive your item(s).|
|When will my credit card be charged?|
|Your credit card will be charged within 24 hours prior to shipment of your item(s).|