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Warranty Policy

TheBookPC.com, Inc. covers our manufacturers’ warranties. The limited warranty term for most products is for one year parts and one year labor commencing on the date of invoice.
Damage caused by shipping the products to you is covered under this limited warranty. Please examine the product and accessories immediately upon receipt. You must notify TheBookPC.com, Inc. immediately if any products/accessories are damaged or missing due to shipping.

Products which have been subjected to abuse, misuse, alteration, neglect or unauthorized repair or installation, as determined solely by TheBookPC.com, Inc., may void the warranty. Any alterations, additions, improvements or attachments to the product(s) not authorized by TheBookPC.com, Inc. may also void the warranty.

TheBookPC.com, Inc. will repair or replace products/accessories due to defects in material or workmanship, or any failure of the hardware. Warranty repairs will be performed at TheBookPC.com, Inc.’s service center. Any replacement parts/products shall be new or refurbished. Any repaired or replaced product will not extend the original warranty term of the product. Additionally, the warranty period will not be extended as a result of the purchase of any additional parts/products from TheBookPC.com, Inc.

During the warranty period, TheBookPC.com, Inc. will provide technical support for hardware diagnosis via e-mail [email protected] or via phone at 954-742-2050. If TheBookPC.com, Inc. technical support determines that the product is defective, TheBookPC.com, Inc. will issue an RMA number to the customer. The customer is required to ship the product referencing the RMA number on the outside of the original (or equivalent) packaging. The return shipment must be sent insured and prepaid.

TheBookPC.com, Inc. will ship the repaired or replaced product to the customer with freight prepaid if the customer’s address is within United Stated of America (excluding Alaska, Hawaii, Puerto Rico and U.S. possessions). Shipments to other locations will be shipped freight collect.

NOTE: TheBookPC.com, Inc. will not be responsible for data on the hard-disk drive. Before you ship the product(s) to TheBookPC.com, Inc., please back up your data from the hard-disk drive(s) or any other storage device(s) in the product(s).

YOUR WARRANTY WILL NOT COVER ANY SOFTWARE ISSUES.

General Disclaimer

All specials and promotions limited to stock on hand. Call for current prices. Not responsible for typographical errors. We reserve the right to limit quantities on promotional products. Specials and promotional products carry a 7 day return policy from the date of delivery. Warranty periods and coverage may vary depending on the manufacturer. We are not liable under any legal theory for consequential or incidental damages arising from shipping delays, system downtime, loss of data, damage, or expense arising from product malfunction or defect. All warranties are through the manufacturer. Other restrictions may apply.

Safe Shopping Guarantee

Since TheBookPC.com, Inc. uses SSL Encryption, your shopping experience is guaranteed safe. Our Secure Server prevents Credit Card Fraud. TheBookPC.com, Inc. does not tolerate Credit Card Fraud. Each manufacturer has their own Product Warranty. Please consult the manufacturer's website for further information. All shipping charges are posted before checkout.

Low Price Guarantee

It is our commitment to provide you with the best value, at the best price. We value your business and stive to keep our prices low, and SAVE you money!

Privacy Policy

What information do we collect?

  • We collect information from you when you register on thesite, place an order, enter a contest or sweepstakes, respond to a survey orcommunication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name,e-mail address, mailing address, phone number, credit card information or otherinformation. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that wecan fulfill the gift purchase. The information we collect about gift recipientsis not used for marketing purposes.
  • Like many websites, we use "cookies" to enhanceyour experience and gather information about visitors and visits to ourwebsites. Please refer to the "Do we use 'cookies'?" section belowfor information about cookies and how we use them.


How do we use your information?

  • We may use the information we collect from you when you register, purchaseproducts, enter a contest or promotion, respond to a survey or marketingcommunication, surf the website, or use certain other site features in thefollowing ways:
  • To personalize your site experience and to allow us todeliver the type of content and product offerings in which you are mostinterested.
  • To allow us to better service you in responding to yourcustomer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other sitefeature.
  • If you have opted-in to receive our e-mail newsletter, wemay send you periodic e-mails. If you would no longer like to receivepromotional e-mail from us, please refer to the "How can you opt-out,remove or modify information you have provided to us?" section below. Ifyou have not opted-in to receive e-mail newsletters, you will not receive thesee-mails. Visitors who register or participate in other site features such asmarketing programs and 'members-only' content will be given a choice whetherthey would like to be on our e-mail list and receive e-mail communications fromus.


How do we protect visitor information?
We implement a variety of security measures to maintain the safety of yourpersonal information. Your personal information is contained behind securednetworks and is only accessible by a limited number of persons who have specialaccess rights to such systems, and are required to keep the informationconfidential. When you place orders or access your personal information, weoffer the use of a secure server. All sensitive/credit information you supplyis transmitted via Secure Socket Layer (SSL) technology and then encrypted intoour databases to be only accessed as stated above.


Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers toyour computer's hard drive through your Web browser (if you allow) that enablesthe site's or service provider's systems to recognize your browser and captureand remember certain information. For instance, we use cookies to help usremember and process the items in your shopping cart. They are also used tohelp us understand your preferences based on previous or current site activity,which enables us to provide you with improved services. We also use cookies tohelp us compile aggregate data about site traffic and site interaction so thatwe can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in betterunderstanding our site visitors. These service providers are not permitted touse the information collected on our behalf except to help us conduct andimprove our business.

You can choose to have your computer warn you each time a cookie is being sent,or you can choose to turn off all cookies. You do this through your browser(like Netscape Navigator or Internet Explorer) settings. Each browser is alittle different, so look at your browser Help menu to learn the correct way tomodify your cookies. If you turn cookies off, you won't have access to manyfeatures that make your site experience more efficient and some of our serviceswill not function properly. However, you can still place orders over thetelephone by contacting customer service.


Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personallyidentifiable information unless we provide you with advance notice, except asdescribed below. The term "outside parties" does not includewww.modelroundup.com. It also does not include website hosting partners andother parties who assist us in operating our website, conducting our business,or servicing you, so long as those parties agree to keep this informationconfidential. We may also release your information when we believe release isappropriate to comply with the law, enforce our site policies, or protect oursor others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided toother parties for marketing, advertising, or other uses.


How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying yourpreferences in the "My Account" section. Please note that due toemail production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign intothe "My Account" section of our site and remove your shippingaddresses, billing addresses & payment information. Please note that we maymaintain information about an individual sales transaction in order to servicethat transaction and for record keeping.


Third party links
In an attempt to provide you with increased value, we may include third partylinks on our site. These linked sites have separate and independent privacypolicies. We therefore have no responsibility or liability for the content andactivities of these linked sites. Nonetheless, we seek to protect the integrityof our site and welcome any feedback about these linked sites (including if aspecific link does not work).


Changes to our policy
If we decide to change our privacy policy, we will post those changes on thispage. Policy changes will apply only to information collected after the date ofthe change. This policy was last modified on August 6, 2003.


Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send usany and all feedback pertaining to privacy, or any other issue.


Online Policy Only
This online privacy policy applies only to information collected through ourwebsite and not to information collected offline.


Terms and Conditions
Please also visit our Termsand Conditions section establishing the use, disclaimers, andlimitations of liability governing the use of our website.


Your consent
By using our site, you consent to our privacy policy.

Security

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
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