Help
Order Status
How long will it take for my computer to ship after I place the order?
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
About The Book PC
Leasing

I live in Sunrise, FL, can I come and pick up my order?
Is TheBookPC.com the manufacturer of Book PC computers?
Leasing
Should I order online or by phone?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping and Returns
Do you ship to a P.O. Box?
Do you ship to my country?
Return Policy
Returning an Item
What are the shipping & handling fees?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees/Policies
General Disclaimer
Safe Shopping Guarantee
Warranty Policy
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
How can I pay for my order?
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?